Deliver 200+ Balls an Hour
For Every Player. Every Level.
Easy to Transport

Delivery & Returns

UK Delivery

  • Delivery charges vary by weight and will be shown at checkout
  • Economy Tracked Delivery (Typically 3-5 working days)
  • You will be provided delivery details upon dispatch

International

  • Shipping charges vary by weight and will be shown at checkout
  • Please note that all international orders may incur Duties or Local Taxes which are the responsibility of the customer
  • You will be provided tracking details upon dispatch
  • Please note. We are able to and regularly do ship Ball Launcher Trainer machine models to the US successfully, but we cannot ship the Ball Launcher Pro model to the US currently. Orders for the Ball Launcher Pro Machine will not be fulfilled

Every launcher comes with a free 12 month component warranty which covers:

  • Failure of all mechanical components
  • Failure of all electronic components
  • If upon receipt of your Ball Launcher you notice any transit damage or missing parts, it is your duty to report it to us within 1 hour

Maintenance

  • All customers are advised to follow the maintenance guidelines highlighted within the user and instruction manual 

Ball Launcher cannot be held accountable for fair use and wear including:

  • Customer damage
  • General scratches, scuffs and chips from fair use
  • Firing wheel rubber degradation (this will naturally occur over time, they are replaceable and typically have an 18-24 month lifespan)
  • General rubber degradation on trolley wheels
  • Natural battery degradation over time (your battery should operate at a peak capacity for a 2+ year lifespan and are replaceable)
  • Natural degradation of electronics within control panel over time (they are replaceable, and covered in our 12 month warranty)

Terms & conditions of returns and refunds:

  • If you receive your Ball Launcher, it remains unused and you no longer want it, refunds are only considered at the full discretion of Ball Launcher management
  • In this instance, the customer is responsible for any shipping costs and packaging arrangements in returning item/s safely and securely
  • A full inspection of any returned item/s occur at the Ball Launcher factory 

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