What do I get if I order a Ball Launcher machine?
A fully tested, quality assured and safety certified Ball Launcher football machine consisting of:
Does a battery and charger pack come with my machine?
Yes, this will be supplied as standard. Additional batteries can be purchased on our store, to enable a quick swap and extended sessions.
Are there any Add Ons available?
Add Ons include additional battery units and micro fibre towels, with further in development.
How do I get the most out of my machine?
Alongside the informative instruction manual we highly recommend watching our range of video tutorials here, support is also available from the Ball Launcher team at email@example.com.
Can I use Ball Launcher in all weather conditions?
Ball Launcher has been effectively designed to resist anything that extreme weather can throw at it in terms of 'no rust' and all electronic components sealed safely. In wet conditions however, it is advisable to use a towel to quickly dry the balls before entering into the machine to ensure maximum performance. We also cannot be held accountable for deliveries affected by natural windy conditions.
How do I know my machine is safe?
Our Ball Launcher has been CE certified with all necessary safety considerations implemented. We advise that children do not operate the machine and adult supervision is required at all times whilst the Ball Launcher is in use. We have applied safety stickers and warning notes on the device to advise of the main risks.
Is there a warranty period?
We provide a comprehensive 12 month warranty for replacement of any faulty parts.
Is VAT applicable on purchases?
Yes, we are VAT registered company (No. 226 1065 40) and purchases will incur VAT as standard.
How do I become a distributor?
Please visit our page here for further information.
How can I pay for my Ball Launcher?
We accept all major cards and Paypal (except American Express).
We accept full refunds/replacement under the following circumstances:
Ball Launcher cannot be held accountable for fair use and wear including:
Every launcher comes with a 12 month component warranty which covers:
Your 12 month warranty does not cover:
All customers are advised and expected to follow the maintenance guidelines highlighted within our user manual and tutorial videos here: https://www.ball-launcher.com/maintenance-i31
Terms & conditions of returns:
Processing Your Payment
If purchasing from us in full (non-finance option) then your payment data is encrypted and processed safely one of the UK's leading payment processor, Worldpay. Ball-Launcher.com will never store your payment details. We accept all major credit and debit cards, unfortunately American Express is not accepted at this time.
If you are a UK Ltd business, then you have the option to purchase your Ball Launcher via our finance partners Divido. This option will be available at checkout and if chosen you will be required to register and complete checkout, at which point you will be redirected to Divido Retail Finance to complete an application for the selected credit payment plan.